Tuesday, 13 October 2015

NTT DATA Direct Registration Link For Freshers/Exp || Last Date : 31st Oct 2015

Company Name :  NTT DATA

 Experience :   Freshers/Exp

Qualification :  Any Graduates

Location : Bangalore , Gurgaon

Salary : Rs 2.0 - 4.5 Lakh/Yr

Job Details:  
1. Receiving Calls/Emails/Web tickets from end users (UK based) for services, inquiries and problem notifications and log them into the ticketing tool.
2. Attempt resolution of tickets relating to end user computing equipment (desktops, laptops, office applications, printers e.t.c)
3. Resolve incidents within prescribed time limits, if possible; otherwise, escalate to appropriate Level 2 groups.
4. Triaging the tickets to different support groups based on category of the ticket
5. Following up on tickets and tracking them to closure
6. Providing sufficient and accurate information to users on the ticket status

Apply Mode : Online

 Last Date : 31st Oct 2015

Apply Link : Click Here

Popular Posts