Friday, 16 August 2013

IBM OFF CAMPUS Drive in Hyderabad on 17th August 2013

Company Name :  IBM

Qualification : B.E/B.Tech/MBA/MCA

Experience : Fresher

Location : Hyderabad

Job  Details:  
  • Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
  •  The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  •  Remote Infrastructure support delivery   
  •  Resolve routine customer problem  
  •  Ability to Identify Opportunity & Implement Process Improvements
  •  Ability to meet a set of defined account agent productivity measurements.
  •  Has technical experience and skills in the areas of problem determination, creativity and analysis.
  • Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
  •    
  •  Browser Support - Internet Explorer
  •    
  •  Strong computer skills required
  •    
  •  Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
  •    
  •  Excellent oral and written communication skills.
  •    
  •  Excellent customer service orientation
Date of Drive: 17th Aug 2013

 Time: 9 AM

 Venue:

 St.Peters Engineering College

 Maisammaguda, Opp. A.P. Forest Academy,

 Dhoolapally (P.O.), Medchal Mandal,
R.R. District, Hyderabad - 500 014.

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